Privacy Policy.

Merrion Asset Management ("MAM", "we", "us") is a South African real estate promoter and partner operating as MAM.Limited. This policy explains how we handle personal information under the Protection of Personal Information Act 4 of 2013 ("POPIA").

We act as the Responsible Party for personal information you share with us through this website, our contact channels, and our affiliated partner network.

Our designated Information Officer under POPIA is Gwen Swan. All privacy, access, correction, deletion, and objection requests may be sent to info@mam.limited.

• Contact details you submit — name, email address, phone number, and the message content of any enquiry.
• Service context — the service area you indicate interest in (promotion, AIF, management, conveyancing, media, or other).
• Consent evidence — a record that you agreed to this policy, the version acknowledged, and the timestamp.
• Property information you voluntarily share during engagement — address, ownership context, imagery, and related documents.

We process personal information only for these purposes:

• Responding to your enquiry and coordinating next steps.
• Delivering the specific service you engage us for — promotion, buyer/seller representation, management, conveyancing, or media production.
• Coordinating with our affiliated legal, agency, and service partners where necessary to fulfil that service.
• Meeting legal, regulatory, tax, and anti-money-laundering obligations in South Africa.

We rely on your explicit consent (given via the contact form) and, where applicable, the performance of a contract, our legitimate interests in operating our business, and compliance with law. You may withdraw consent at any time by emailing our Information Officer — withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We share personal information only with:

• Affiliated conveyancers, attorneys, estate agencies, and service providers strictly as required to deliver the service you engaged us for.
• Regulators, courts, and law enforcement where legally required.
• Infrastructure processors (hosting, email delivery, database) bound by contractual and technical safeguards.

We do not sell your personal information and we do not use it for third-party marketing.

Some of our processors may store data outside South Africa. When this occurs, we ensure the recipient is subject to laws, binding corporate rules, or contractual terms that provide an adequate level of protection substantially similar to POPIA.

Enquiry records are kept for up to 24 months from your last interaction with us, after which they are deleted or de-identified. Transaction-related records (mandates, POA instruments, conveyancing files) are retained for the periods required by South African law, typically five years from completion.

We apply reasonable technical and organisational safeguards — encrypted transport, access controls, audit logging, and least-privilege access to our systems — to protect personal information against loss, damage, and unlawful access.

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of that information.
• Object to processing on reasonable grounds and withdraw consent.
• Lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

To exercise any of these rights, contact our Information Officer at info@mam.limited.

We may update this policy from time to time. The "Last updated" date above reflects the current version. When you submit an enquiry, we record the version of the policy you agreed to.